Shipping policy

Shipping Policy

At GLUN, we're committed to delivering your skincare products quickly, safely, and in perfect condition.

Order Processing

Orders are processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery: 1–3 business days (depending on your location).

Delivery times may vary during holidays, promotions, or unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout.

Any applicable delivery charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message with your order details. If tracking is available, you will also receive your tracking information.

Delivery Information

Please ensure your shipping address and contact details are accurate before completing your order. GLUN is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer. Delays While we strive to deliver every order on time, unexpected delays caused by weather, courier services, or other circumstances beyond our control may occur. We appreciate your patience and understanding. Damaged or Missing Orders If your order arrives damaged or if any item is missing, please contact us within 24 hours of receiving your package. Include your order number and clear photos of the package and products so we can assist you promptly. Contact Us If you have any questions about your shipment or delivery, our customer support team is here to help. Please contact us through our website or social media channels, and we'll be happy to assist.